Capriotti`s Sandwich Shop in New Castle

Capriotti`s Sandwich Shop in New Castle
4.5 / 5
49 reviews

708 W Basin Rd, New Castle, DE 19720-1706, New Castle

Overview

Cuisine
  • American
  • Soups
Features
  • Takeout
  • Wheelchair Accessible

Restaurant Hours

Monday

11:00 am

Wednesday

11:00 am

Friday

11:00 am

Sunday

11:00 am

Delcampo Delfonso or Amoroso rolls?

Not sure. You'll need to call and ask. If I had to guess, I would say Amoroso.

Are you open Thanksgiving day?

No

Do they accept ebt

No they do not.....

Do you have employee of the month???

As far as I know of no they don't. What the Basin rd crew does have is a strong team spirit! Been going to that location over 23 years and when I say never....Never a bad sandwich.

Review

Add rating restaurant:
Capriotti`s Sandwich Shop
GA
Gianna Anjanette
google
11.22.2018
5/5

I got an Impossible Cheesesteak. I. WAS. SHOOOOOK! It tasted just like a regular cheesesteak. And also tasted better than some of my steaks in Philly. I nearly cried. 10/10. Would recommend.

Capriotti`s Sandwich Shop
SE
Stephanie Exum
google
11.12.2018
1/5

My family and I have been in the New Castle area for about four years now and have been eating from this Capriottis since we have been here. We have never had any problems until now. Today we ordered two Italian subs and they were loaded with vegetables which is fine, but there was only one piece of meat on them. It was awful. I am completely dissatisfied with the order. I’m not sure if my family and I will be eating from here again.

Capriotti`s Sandwich Shop
BH
Bettina Holmes
google
10.25.2018
5/5

Food is always fresh and delicious! My daughter loves the 'Bobby' so that's what we get most of the time. But everything is amazingly good, especially the salads.

Capriotti`s Sandwich Shop
DT
Diana Travaline
google
10.10.2018
5/5

They make the BEST HOME MADE CHICKEN NOODLE SOUP!! Their cheesesteak was really good! My husband is picky about his cheesesteaks and he really enjoyed his that we bought. We will definitely go back again when we are in Delaware!

Capriotti`s Sandwich Shop
BM
Barry Martin
google
09.25.2018
1/5

Placed order over the phone. Went to pick it up and it was wrong. The girl behind the counter wanted to argue with me about it rather than fix it. I paid for my order then left. Won't be going to that location again.

Capriotti`s Sandwich Shop
TN
T Nelson
google
09.25.2018
5/5

DELICIOUS. NEVER TASTE A BETTER SANDWICH.

Capriotti`s Sandwich Shop
JG
Joanne Graves
google
09.02.2018
2/5

They now serve a vegetarian Turkey, so I can enjoy the Bobbi again! Although it's not as stuffed as the original, I'm thrilled to have the option. I've also ordered it with the Cole Turkey and really enjoyed it. I'm reducing the stars from my original post. The last 2 times I ordered, I was disappointed. The last veggie Cole turkey was so salty we couldn't eat it,and by the time we got home to eat, they were closed and it was Saturday, so they wouldn't reopen until Monday This time the filling was so stingy it tasted more like salad dressing on a roll. Maybe it's just this franchise but with the price of their subs I don't think I'll risk another disappointment.

Capriotti`s Sandwich Shop
WP
Wayne Pelura
google
08.21.2018
3/5

The sandwiches have been noticeably different the last few times I've been there. I didn't know until today they have new management. There is nothing special about the Bssin Road store that would make me stop on my way back to New Jersey.

Capriotti`s Sandwich Shop
RP
Richard Pulak
google
06.19.2018
5/5

Not all sub shops are the same their food is well made. Best to call your order in they are busy

Capriotti`s Sandwich Shop
VG
Vincent Guariglia
google
06.11.2018
2/5

$21 for a large sandwich? I paid $8 for a half which was a 5 inch? Pandemic or not I feel majorly ripped off.

Capriotti`s Sandwich Shop
JB
John Baird
google
04.05.2018
5/5

Very very good

Capriotti`s Sandwich Shop
SG
Shyanne Gibson
google
03.22.2018
1/5

Gave this locations multiple chances at different times to make my sub correctly. I’m highly allergic to onions and they keep putting onions on my sandwiches. They need to retrain their staff on following directions and their manners because the one girl is very rude and always has an attitude. If someone says they are allergic it means they absolutely can not have it. Will definitely be making the distance and going to the bear location from now on even though this location is closer.

Capriotti`s Sandwich Shop
DW
Dawnee Watson-Bouie
google
02.02.2018
5/5

My staff loved the catered sandwiches & cookies tray. They felt it was tasty!

Capriotti`s Sandwich Shop
LF
Luke Fresconi
google
02.01.2018
5/5

The best place in Delaware for a sandwich hands down. I'd put them up against the best in Philly.

Capriotti`s Sandwich Shop
kg
kay gee
google
01.16.2018
5/5

Great sandwiches. Glad I can finally get it delivered

Capriotti`s Sandwich Shop
SP
S Perry
google
11.17.2017
5/5

We called in to place an order and spoke with Destiny. We were thoroughly impressed with Destiny's courtesy and professionalism. When we arrived our order was ready. Thank you for making an ordinary experience so extraordinary.

Capriotti`s Sandwich Shop
VP
Vinny P
google
11.08.2017
5/5

This place is the original Capriotti's and its the bomb! We drive about an hour to get there (even though we have a franchise "Caps"within a 20 minute drive) and they never disappoint. They are a small shop and have a great crew working the place. If you plan on a friday or Saturday trip get in early as they may run out of rolls, yes they are that good! I first visited this place about 20/25 yrs ago while in the area doing some work and now that I live back in the area, well you know the rest of the story. 😁Keep up the great work "Caps-Crew"#kulinarymafia approved! 🍽🍽🍽

Capriotti`s Sandwich Shop
aa
aaron aarongaines
google
10.25.2017
4/5

Good service & quality food

Capriotti`s Sandwich Shop
SS
Scooby Smedley
google
10.14.2017
1/5

Awful service called and ordered a cheesesteak at 1145 the lady told me 25-30minutes! I showed up at 12:15 wait untill 1225 finally ask where it’s at my break about to be over and they hadn’t even put in on the grill! The sub maker John was extremely rude as well! Said the reasoning was it’s not a fast food place...lol you make subs and cheesesteaks .Never got a sandwich and was asked to leave !

Capriotti`s Sandwich Shop
RD
Robert DeBerardinis
google
10.12.2017
1/5

I’ve been coming here for 7 years and the last 3 times that I’ve ordered here the sandwiches have been terrible. Today is the last day I’ll ever get anything from this location. I ordered to subs with extra meat, a $5 charge for each and didn’t even have a serving size of meat on each. Ever since new management took over this location has fallen down the drain. I do not recommend going to this location.

Capriotti`s Sandwich Shop
TB
Theresa Boos
google
09.05.2017
1/5

Can’t be serving up a Bobby on a stale roll. I called and informed the Basin Rd Capriotti’s that they sold us a Bobby today on a stale roll. They informed me that they do not make the rolls. Thought that was an interesting response. Very disappointed!

Capriotti`s Sandwich Shop
KL
Kyle Lenhoff
google
08.19.2017
5/5

The “Bobbie” alone makes a trip to capriotti’s more than worth it! A Delaware original you really can’t go wrong with anything on the menu but the “Bobbie” with its thanksgiving day leftovery goodness is one of the reasons to visit Delaware! Best sandwich ever!

Capriotti`s Sandwich Shop
RC
Robert Cale
google
08.12.2017
5/5

Some of the best subs and steaks around love this place very polite people

Capriotti`s Sandwich Shop
DM
Davis Mincey
google
06.23.2017
4/5

I really like Capriotti's it wouldn't hurt for them to put just a little more meat on the sandwiches, other then that it's all good!

Capriotti`s Sandwich Shop
PK
PAPA KIRK
google
06.19.2017
4/5

The place looks good, the ladies that work there are very personable. The food is always super. But the meat on the subs well less then it used to be little bit to much lettuce. At least 2 more oz. meat would be worth the 16 dollars they charge for large.

Capriotti`s Sandwich Shop
MH
Madalyn Humphrey
google
06.10.2017
5/5

The Basin Rd, New Castle Shop is hands down the BEST of all the Capriotts and beats all other sub shops as well. These subs are packed full of freshness. Other shops I have to add extra meat from.my ref. But not these. There is just no more room for perfecting them.

Capriotti`s Sandwich Shop
TR
T Ryder
google
06.05.2017
4/5

Good food but if your in a hurry, go when you have time to wait.

Capriotti`s Sandwich Shop
LE
Linda Earl
google
05.07.2017
1/5

Capriotti's Sandwich shop in HarmonyvPlaza is not up holding good service and the sandwich are horrible.... the other locations they are holding back on portions when making subs...... What is going on!!!!!! You use to be the best , So far the only one that is excellent is on Union Street, I dont mind the travel because it's worth it, customers service is awesome and the subs are excellent.......

Capriotti`s Sandwich Shop
BN
Bob Nolan
google
05.05.2017
5/5

Superb. Outstanding sandwiches. Best cheesesteak in the area. Take out only....but worth it!

Capriotti`s Sandwich Shop
YG
Yashiba Gordon
google
03.25.2017
5/5

Best subs ever! Wish they would open a shop in the Charlotte NC area

Capriotti`s Sandwich Shop
Paul
google
03.14.2017
5/5

Our sandwiches where done really quick and they tasted great.

Capriotti`s Sandwich Shop
SV
SkyDome VIZE
google
01.24.2017
5/5

It's a small sandwich shop with a simple menu and relatively quick service. They have really good sub style sandwiches. I recommend the "Bobbie" (stuffing, turkey, cranberry sauce) taste sweet. They have Doordash.PROs:- taste fresh- simple orders- Doordash- fast serviceCons:- get crowded during lunch.- small parking lot.

Capriotti`s Sandwich Shop
CC
Crystal Collier
google
01.19.2017
5/5

Best experience i ever had. Food is delicious

Capriotti`s Sandwich Shop
JB
Jeff Begley
google
11.27.2016
4/5

Had "THE BRIAN" it was okay.

Capriotti`s Sandwich Shop
SS
Shane Siemund
google
11.07.2016
2/5

The staff is short with you. The cubby hole you order at is jammed with people, 6 but felt packed and crammed,they either already ordered, didn't order no one's sure. Zero organization. Asked to pay when I ordered to keep down the confusion and no was my answer. In the end you're happy when you get to leave. They forgot to make one of ours so our wait doubled. Sandwich was ok but not like wow. I had their specialty Thanksgiving thing.

Capriotti`s Sandwich Shop
CM
Chris Mixon
google
10.20.2016
5/5

AMAZING FAMILY OWNED SUB AND HOT SUB PLACE I LOVE THEIR CHEESESTEAKS SO MUCH AMD THE CHICKEN CHEESESTEAKS TOO WITH RAW LIGHT ONIONS AND THE HOMEMADE TURKEY SUBS ARE TO DIE FOR LOL... CANT WAIT TO GET BACK AND GET MY FREE 9 INCH LOL SEE YOU BEAUTIFUL LADIES SOON... THIS IS THE BASIN RD LOCATION

Capriotti`s Sandwich Shop
JA
Janette Abrahams
google
10.14.2016
5/5

My favorite place! BEST Turkey subs in the world!

Capriotti`s Sandwich Shop
FG
Fathorse Glagola
google
09.03.2016
5/5

Capriotti's & Casapulla's Sub shops are the two best Italian Hoagie & Philly Cheesesteak places in the state.

Capriotti`s Sandwich Shop
SS
Stacy Stewart
google
08.14.2016
5/5

Greeted as soon as I walked. Very friendly staff today. Sandwich made to order with my modifications. Very good!

Capriotti`s Sandwich Shop
KW
Kimberly Walls
google
08.03.2016
5/5

The Bobbie is the best sub. Also try the the capastrami or an Italian if turkey isn't your thing

Capriotti`s Sandwich Shop
L.A
google
05.09.2016
3/5

Hoagie was good but space is too small inside, Picked up my hoagie with limited space to move around due to an overwhelming crowd of people that could hardly fit in there.

Capriotti`s Sandwich Shop
ES
Eric Spare
google
04.23.2016
5/5

Wonderful sandwiches Fun staffEat up

Capriotti`s Sandwich Shop
AK
Angela Kennedy
google
04.21.2016
5/5

Always great service and sandwiches

Capriotti`s Sandwich Shop
DH
David Heiser
google
04.07.2016
5/5

Clean, well maintained. Food is delicious. Staff is friendly and helpful.

Capriotti`s Sandwich Shop
AD
Arnold Davis
google
03.26.2016
4/5

Good fresh and big sandwiches. Closest thing to a philly cheesesteak or hoagie I can get here in Delaware.

Capriotti`s Sandwich Shop
LP
Lori Phillips
google
03.09.2016
5/5

They make the best sandwiches and customer service if great

Capriotti`s Sandwich Shop
HL
Hardy Lundy
google
02.27.2016
4/5

Awesome impossible steak

Capriotti`s Sandwich Shop
MJ
Mary Jennifer Romeo
google
02.23.2016
5/5

Wish they still had the homestyle roastbeef, but their sandwiches are always dependable & delicious.

Capriotti`s Sandwich Shop
DJ
Donnie Joseph
google
02.22.2016
5/5

It was my 1st time coming to this sandwich shop. The girl name Saida was very helpful in explaining the variety of sandwiches on the menu. She provided excellent customer service and knowledge about the business. I will be back again and I will tell others of how good the food and enviroment is at Capriotti. As a Google local guide, I give 5 Stars. Thanks Saida

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